Ethics Charter for Supplier

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This Ethics Charter for Supplier (hereinafter referred to as the "Charter") sets forth the standards to be established, under any circumstances, by suppliers to the supply chain and/or service providers and consumer goods suppliers of ASSAI and its subsidiaries in order to ensure that:

  • Employees are treated with respect and dignity in an environment that provides safe and healthy working conditions;
  • Appropriate mechanisms are set for the preventive management of risks connected to the corresponding industry in which they operate;
  • The culture of safety and health at work should be disseminated, establishing educational processes to promote such subjects;
  • Processes of manufacturing or service provision are carried out in a way that respects the environment;
  • Business relations performed by every supplier shall be developed in an ethical and exemplary manner, within the strictest compliance with the law, regulations, ASSAÍ'S code of ethics and ASSAÍ'S standards, as well as being free from any kind of undue favoring, active or passive corruption of Public Agents, extortion, or fraud of any kind.



Every Supplier of ASSAÍ undertakes to provide only products or services that comply with this Charter, with ASSAÍ'S internal policies and standards, as well as with the corresponding local laws and regulations applicable to the lawful performance of their activity and the essential international standards referred to herein.

In this Charter, the word "Supplier" refers to individuals and/or businesses that have direct business relations with ASSAÍ. Every hired Supplier automatically undertakes to disseminate and enforce this Charter (as well as any exhibits or specific provisions that may be added hereto) to its partners and/or subcontracted or outsourced suppliers.

This Charter is meant to be the starting point of a process of continuous improvement that the Supplier undertakes to observe and work to improve practices unceasingly.



ASSAÍ reaffirmed its commitment to promote responsible trade throughout its supply chain through ASSAÍ'S Code of Ethics, its Diversity and Human Rights Policy, Environmental Management Policy, and the signing of the United Nations Global Compact in 2001.

Whether within the scope of its business practices or in any other activity, ASSAÍ is committed to:

  • Comply strictly with the laws and regulations applicable to its activities
  • Exempt from conflict of interest
  • Intolerance to any form of corruption

2.2 ASSAÍ is committed to establishing fair relationships with Suppliers, regardless of their economic importance. ASSAÍ seeks, in compliance with free competition rules and free enterprise principles, to maintain a long-term business relationship with its Suppliers considering their capacity and quality in the supply of products and services to meet ASSAÍ's needs.

2.3 ASSAÍ strives to keep a constructive and open dialogue with its Suppliers about their ability to comply with this Charter and may, if required, support them to help them meet these expectations.

2.4 ASSAÍ undertakes, through its purchasing practices, to facilitate the application of this Charter by its business partners. As part of the Casino group, it is committed to respecting and protecting the environment and, year after year, undertakes to take actions to prevent and minimize the social and environmental impact of its activities. Its actions are also aimed at reducing greenhouse gas (GHG) emissions, reduce waste generation and food waste, guarantee the sustainable use of natural resources, and respect biodiversity. Casino Group, ASSAÍ'S controller, has made a formal commitment to reduce its carbon emissions, validated by the Science Based Target Initiative (SBTi), which considers the direct and indirect impact, including its value chain.

In order to carry out these actions, ASSAÍ builds customer awareness, mobilizes its workforce, and helps its Suppliers respond to these challenges.




3.1.1 Every Supplier must comply with the laws, principles, regulations, and standards in force applicable to its operations in all countries where it carries out its activities, besides making sure that its own suppliers and service providers are also complying with them. Every Supplier shall ensure that this commitment is respected by its suppliers and subcontractors.

3.2 Every supplier is prohibited from proposing to ASSAÍ'S employees, as well as to any public agent, any sum of money, gifts, loans, discounts, and other forms of undue advantage. The guidelines of this process are provided for in ASSAÍ'S Gifts & Presents Policy; Anti-Corruption Policy, and Conflict of Interest Policy. In addition to the corresponding policies, suppliers must also comply with all applicable laws, regulations, and rules (1). Every attempted corruption or fraud by a Supplier is, if proven, considered a reason for removing the corresponding Supplier from competitive processes in which it is taking part and/or breach of contract.


3.2.1 Suppliers cannot not be involved in or support any form of corruption, fraud, or bribery, whether by offering or demanding fraudulent behavior, or by receiving things of value, whether or not involving public agents aiming at getting undue advantage, influencing an act or decision, or unlawfully directing business. Every Supplier, including its employees and outsourced associates and subcontractors, must fully understand and comply with anti-corruption, money laundering, and anti-fraud laws and standards, as well as ASSAÍ'S internal regulations, policies, and procedures. Every Supplier must also adopt mechanisms and best practices of compliance and internal controls in order to prevent acts of corruption, fraud, illegal practices, or money laundering by its suppliers and subcontractors.

3.2.2 Every Supplier that has a partnership with suppliers and subcontractors in Brazil must make use of the Register of Employers banned from doing business with the Federal Government, Dirty List of Slave Labor, and the Penalties and Embargoes (“Dirty List”) by IBAMA (Brazilian Agency for the Environment and Renewable Natural Resources) as an instrument of approval of its business partners.

3.2.3 Every Supplier shall establish an effective internal management system to ensure that:

  • Every employment relationship is recognized, documented, and performed (in compliance with the law, domestic usage or practices, and international labor standards), from recruitment until the end of the employment agreement, in particular for employees with a special status: young employees, immigrants, domestic migrants, autonomous workers, seasonal workers, home workers, piece-rate workers, trainees and apprentices, temporary employees, seasonal farmworkers, etc.;
  • Every business or management activity of the company is carried out transparently and duly registered into the company's records;
  • Disseminate the standards set forth in this Charter so that they are equally applied within the organization.

3.2.4 Every Supplier undertakes to be fully transparent with ASSAÍ. Any attempt of dissimulating, making a false statement, falsify documents or misrepresent facts may lead ASSAÍ to suspend its business relations with the Supplier temporarily or permanently, without prejudice to the measures to compensate for any losses and damages that might have been generated to ASSAÍ, especially with regard to:

  • Documents and/or information on the origin of raw materials, manufacturing processes and place of production, as well as their corresponding social, environmental, or ethical attributes for offering a product and/or service (considering raw material suppliers, outsourced factories and warehouses);
  • Documents and internal procedures that fall within the scope of social audits, if applicable, ordered by ASSAÍ;
  • Documents required within the context of ASSAÍ'S Quality Policy, as determined and accepted by the Supplier at the time of its registration or the product specifications accepted during the corresponding business negotiation, whenever applicable.

3.2.5 Every Supplier undertakes not to subcontract, in whole or in part, any workforce that had not been previously stated to ASSAÍ and is unauthorized, for manufacturing its own-brand products for ASSAÍ or for providing services to ASSAÍ. When outsourcing is allowed, the Supplier will be responsible for ensuring the strict application of this Charter by means of external auditors or competent employees, taking responsibility for the products supplied to ASSAÍ. Any non-disclosed subcontracting may lead to immediate termination of the business relationship, without prejudice of the required measures to compensate for any losses and damages that might have been caused to ASSAÍ.

3.2.6 Every piece of information resulting from communications or connected to the business relationship between the Supplier and ASSAÍ shall be confidential. As such, it cannot, under any circumstances, be shared with third parties without ASSAÍ'S prior written consent.

3.2.7 Every Supplier states to be aware of and comply with the antitrust laws for the defense of free competition in the countries where it operates, and that it does not practice any violation of the economic order. This is mainly about taking part in cartels or any other unfair practice that has the consequence of preventing or distorting free market competition, especially those aimed at harming a competitor or restricting its access to the market by illegal means.



Every Supplier hereby undertakes to respect the minimum age for admitting employees as set forth by the corresponding domestic laws for any type of job or work.

The Supplier cannot hire any young professional under the age of 18 for night work or in conditions likely to compromise their health, safety, and moral integrity and/or be harmful to their physical, mental, spiritual, moral, or social development in compliance with ILO Convention No. 182; in addition, the Supplier is supposed to comply with the UN Convention on the Rights of the Child.


It is forbidden to resort to slave labor or slave-like work conditions like obligatory or unpaid jobs in all its forms, including prison work (as provided for by ILO Convention No. 29). Every supplier must undertake to monitor its value chain and not establish/continue a business relationship with individuals or organizations listed on the Slave Labor Dirty List.

ASSAÍ prohibits the confiscation of employees' personal documents, surety deposits, or payment of hiring fees by employees as a requirement for them to be hired.

Every Supplier shall respect the employees' right to terminate their employment agreements upon a lawful and reasonable prior notice of termination and their right to leave the workplace after the service has been completed.


Every Supplier undertakes not to engage in, offer, encourage, or even accept any form of discrimination at any of the following stages: recruitment, hiring, training, working conditions, assignments, remuneration, compensation, advantage, promotion, discipline, termination, or retirement. These are discriminations of sex, age, gender, sexual orientation, religion, family situation, race, social context, disease, disability, pregnancy, national and ethnic origin, nationality, adherence to an organization of employees (including trade union), political affiliation, physical appearance or any other personal characteristic, according to ASSAI's Diversity and Human Rights Policy.

Every Supplier hereby states that it does not practice or even accept any kind of harassment or abuse, whether of a moral, physical, or sexual nature. Suppliers must repudiate and strive to eliminate any kind of sexual exploitation, especially of children and teenagers, whether in their own and/or outsourced operations. In addition, every Supplier undertakes to check its workforce regularly, seeking to ensure an increase in the number of people from underrepresented groups such as women, black people, LGBTQIA+ people and people with disabilities, among others.

Every Supplier hereby states that it creates written disciplinary procedures that are clearly explained to its employees. Every Supplier does not apply any withholding on employee wages as a disciplinary sanction.


The Supplier's employees will be entitled to join the union of their professional class without being required any prior consent from their management members. The Supplier shall not block, impede, or interfere with such legitimate activities.

Where the law restricts or prohibits freedom of association and collective bargaining, the Supplier may not object to any other form of free and independent representation and bargaining according to ILO conventions.


The Supplier must set a working day in compliance with the domestic legislation and ILO conventions, always applying the one that offers the best protection in terms of employee health, safety, and wellbeing. The Supplier must respect the maximum weekly working hours of 48 hours, excluding overtime.

Overtime hours must be performed voluntarily, and cannot be frequent or exceed the limit set by local laws (if there is no limit set by law, they cannot exceed twelve hours a week).

Every Supplier shall respect the right of all employees to at least one day off after six consecutive workdays, as well as to annual paid vacation leave for thirty (30) days, besides days off on local and national public holidays as specified in local laws.


Every Supplier shall pay its employees—including piece-rate workers—wages, overtime, benefits, and paid leave equal to or greater than the legal minimums and/or sector standards and/or those specified in collective bargaining agreements.

As ASSAÍ is aware of the critical importance of compensation for its employees and people under its responsibility, ASSAÍ expects every Supplier to consider the legal minimum wage not as an end in itself, but as a limit not to be reached only, but to be exceeded; with the ultimate goal that this compensation goes beyond the coverage of the employee's basic needs.

The subcontracting of workforce, works, and services or agreements relating to self-employment, apprenticeship programs when there is no actual intention to convey skills or offer a stable job; excessive use of fixed-term employment agreements or any other similar provision shall not be used with the purpose of circumventing employer's obligations under labor laws and occupational health and safety standards and arising out of a regular employment relationship.

ASSAÍ recommends its Suppliers to check whether their subcontractors are in compliance with the payment of the corresponding taxes and contributions as required by the applicable laws in force.


Every Supplier shall adopt appropriate fire-fighting measures and take care of the solidity, stability, and safety of buildings and equipment, including residential spaces, if required.

Every Supplier shall ensure that its employees and management members receive suitable training in the following areas: firefighting, first aid, waste management, handling and disposal of chemicals and other hazardous materials.

Every Supplier hereby guarantees due compliance with all current legislation on occupational health and safety, as well as that it implements processes aimed at preventing accidents and illnesses arising from work that meet the principles of ASSAÍ'S occupational health and safety policy.

The Supplier hereby states it makes available, requires, and supervises the use of Personal Protective Equipment (PPE) and Collective Equipment (CE), all of them being duly certified, within the expiration date, approved by the Ministry of Labor and under the applicable laws in force, at no cost to employees.

The Supplier shall maintain service orders dealing with occupational safety, informing its employees about the measures they must adopt to eliminate or neutralize the risks of accidents and illnesses arising from work connected to the activities performed.

Considering the risks to workers' health, including for manufacturing jeans items, ASSAÍ prohibits sandblasting for all ASSAÍ'S products.


Every Supplier must follow and respect the United Nations Declaration on the Rights of Indigenous Peoples and Traditional Communities, besides ensuring that any risks and overlaps/invasions of Indigenous Lands or any other territory of traditional peoples in its supply chain are verified, under the premise of free, prior, and informed consent.


Every Supplier hereby undertakes to put into action, through available techniques and arising from good industry practices, all specific and required procedures to identify, prevent, avoid and/or reduce the negative impacts of its activity on the environment and to contribute to tackle climate change, considering the criteria below:

  • Water: the use of water must be optimized as much as possible and all water used during production processes must be treated in compliance with the corresponding local environmental laws before being disposed of, as well as mapping of actions to reduce water risk in its manufacturing process.
  • Waste: All waste, especially hazardous waste, must be managed responsibly (identification, storage, disposal, and treatment) and in compliance with the applicable solid waste laws, as well as the priority order according to the National Solid Waste Policy must be observed: non-generation, reduction, reuse, recycling, treatment of solid waste, and environmentally adequate final disposal of waste.
  • Pollution prevention: every Supplier must ensure that any substance and/or manufacturing process that might present a risk to the environment is properly identified and mitigated. And, in case of products, they must be labeled and stored in order to prevent any risk of contamination.
  • Raw materials: any natural resource must be managed as efficiently as possible, especially non-renewable ones. Every Supplier must undertake not to use raw materials from animal or vegetable origin that are environmentally protected or from illicit sources. ASSAÍ is committed to strive to eliminate deforestation and protect biodiversity.
  • Greenhouse Gas Emissions (GHG): Supplier's operations must be optimized and improved to tackle climate change. We recommend that every supplier is committed to the transparency of its emissions, goals in line with the Science-Based Targets Initiative (SBTI), as well as plans to avoid and reduce them, also seeking to engage its value chain in this purpose.

ASSAÍ recommends that every Supplier carries out a risk assessment periodically in order to quantify its positive and/or negative impacts, allowing for the implementation of continuous improvement measures. Whenever possible, Suppliers are also recommended to carry out Life Cycle Analyses of products and/or services provided.

ASSAÍ hereby highlights that for suppliers in specific segments, such as palm oil, Brazilian beef, animal protein, Private Label products, among others, there are specific policies and procedures, both for approving and for monitoring Suppliers.


ASSAÍ is committed to strive to eliminate deforestation and/or conversion of native forests and vegetation in major commodity supply chains, including but not limited to palm oil, livestock, soybean, cocoa, coffee, and wood. Therefore, Suppliers must monitor their production and/or supply to ensure that they are not associated with deforestation and/or conversion of forests and native vegetation. Failure to comply with the cut-off dates related to deforestation and/ or conversion of forests and native vegetation is considered non-compliance with ASSAÍ group's commitments and policies.

To learn more about ASSAÍ'S commitments, cut-off dates, and requirements, please see:



4.1 To ensure strict compliance by its Suppliers with the principles and standards required by this document for products under ASSAÍ'S brands or other brands, ASSAÍ may request specialized independent consultants to carry out audits to control compliance with such standards, following the criteria to be set, determined, and informed to Suppliers by ASSAÍ.

4.2 To this end, every Supplier hereby undertakes to cooperate and facilitate the job of auditors during such due diligence operations, ensuring access to manufacturing sites, documents, records, and staff, as well as subcontractors and outsourced suppliers involved in the manufacturing of the products sold or services provided in all units of ASSAÍ.

4.3 If necessary, every Supplier hereby undertakes to apply all corrective measures within the deadline to be determined for each of the parties involved.

4.4 ASSAÍ may end a business relationship or terminate an agreement when any Supplier violates the principles set forth in the Ethics Charter or when the Supplier refuses to take the required steps to remedy any non-compliances found and reported.



ASSAÍ makes its Whistleblowing Channel available to all its employees, suppliers, service providers, customers, clients, social institutions, partners, and defenders of the environment and human rights.

Violations to this Policy, the Company's Code of Ethics, or any topic in the Ethics Charter for Suppliers can be reported through the following channel: It will be investigated in a confidential manner, allowing even anonymity of whistleblowers.

Whistleblowing channel (from Monday to Saturday, from 8 a.m. to 8 p.m.)

ASSAÍ 08000 55 57 11



Locally, only legal standards that are consistent with the general principles of international conventions referred to herein are acceptable.

This Charter cannot, under any circumstance, be used to prevent the implementation of more favorable conditions than those provided for by international standards and/or any domestic and/or local laws, as amended and/or updated.

6.1 The Universal Declaration of Human Rights

6.2 International conventions relating to fundamental human rights:

  • The 1966 International Covenant on Civil and Political Rights
  • The 1966 International Covenant on Economic, Social and Cultural Rights
  • The 1980 Convention on the Elimination of All Forms of Discrimination against Women
  • The 1989 International Convention on the Rights of the Child
  • The 2007 Convention on the Rights of Persons with Disabilities
  • UN Guiding Principles for Business and Human Rights;
  • The 2007 United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP).

6.3 The core international labor standards, as defined by the ILO Declaration in June 1998, relating to fundamental principles and rights at work, namely:

  • Forced Labor Convention No. 29 of 1930
  • Convention No. 87 on Freedom of Association and the Protection of the Right to Organize, 1948
  • Convention No. 98 on the Right to Organize and Collective Bargaining of 1949
  • The 1951 Equal Remuneration Convention No. 100
  • The 1957 Convention No. 105 on the Abolition of Forced Labor
  • Protocol to the 2014 Convention on Forced Labor
  • The 1958 Convention No. 111 concerning Discrimination in Respect of Employment and Occupation
  • The 1973 Convention No. 138 concerning Minimum Age for Admission to Employment
  • The 1999 Convention No. 182 on the Worst Forms of Child Labor

6.4 Other applicable international labor standards, for example:

  • The ILO's call for decent work
  • The 1919 Convention No. 1 on length of working hours (factories)
  • The 1921 Convention No. 14 on Weekly Rest (factories)
  • The 1949 Convention No. 95 on Wage Protection
  • The 1949 Convention No. 97 on Migrant Employees (Revised)
  • The 1970 Convention No. 131 on the establishment of the minimum wage
  • The 1971 Convention No. 135 on employees' representatives
  • The 1975 Convention No. 143 on migrant employees (Supplementary Provisions)
  • The 1981 Convention No. 155 on employees' occupation safety and health
  • The  1985 Convention No. 161 on health care services at work
  • Convention No. 170 on Chemicals of 1990
  • Recommendation No. 85 on wage protection of 1949
  • The 1962 Recommendation No. 116 on the workload reduction
  • The 1970 Recommendation No. 135 on the establishment of the minimum wage
  • The 1981 Recommendation No. 164 on the employees' occupational health and safety
  • Recommendation No. 184 on homeworking, of 1996
  • Recommendation No. 190 on the worst forms of child labor of 1999

6.5 Corruption Regulations:

  • Anti-Corruption Law No. 12.846/13
  • Brazilian Law for Money Laundering Prevention - Law No. 6,613/1998
  • Foreign Corrupt Practices Act (FCPA) 1997
  • US Patriot Act
  • United Kingdom Bribery Act 2010
  • OFAC Executive Order 13224
  • Sapin II Law


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